Information Collected By Docent
Docent gathers two types of information: (1) information that users provide through voluntary registration and submissions to our Website and Services; and (2) aggregated tracking information derived from by tallying page views throughout the Website. The information we collect and how we use it is detailed further below.
Docent logs the IP addresses and geo-location of the users accessing the Website, but we do not attempt to link these IP addresses to a user’s personally identifiable information. In other words, while we know what Website areas a particular computer accesses, we do not try to determine the identity of the person using the computer. We collect IP addresses for Website security and to help us understand how people use our Website so that we can analyze trends, administer the Website, collect broad demographic information, and hopefully improve our Website user’s experiences.
Docent collects information about those who register with the Website and for our Services. Therefore, we ask for your name, email address, and other personal information when you register with our Website or for Services. To receive some of our exclusive Services or post a message on the Website’s discussion boards, you may need to register with the Website. Additionally, we may ask for information as a condition to participate in certain contests or promotions sponsored by Docent or our Website partners. For certain Services, we may request credit card or other payment account information, which we maintain in encrypted form on secure servers. Optional surveys are another way we hope to gather information to make a better Website and provide better Services. We sometimes share the aggregated demographic information in these surveys with our sponsors, advertisers, and Website partners; however, we do not share specific information that would lead to the identity of a particular individual, and whenever practical or necessary we will give you the opportunity to opt out of combining such information.
If you use our Services to forward content from the Website to a friend, you may be required to provide us with both your email address and your friend’s email address. We will automatically send your friend a single email, which will either have the content attached or contain a link to the content, as well as invite your friend to visit and register with our Website. We will not use these email addresses for any other purpose.
Docent tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Docent does break down overall usage statistics according to a user’s domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user’s browser).
Docent may track and catalog the search terms, which users enter in our search function, but this tracking is never associated with individual users. We use tracking information to determine what areas of the Website users like and do not like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us build a better Website and Services for you.
Cookies are small pieces of information stored on your computer’s hard drive or mobile device. We may place a text file called a “cookie” in the browser files of your computer. A cookie can’t read data off your hard disk or read cookie files created by other sites. The cookie itself does not contain personal information. The only personal information a cookie can contain is information you supply yourself.
When you send email or other communication to Docent, we may retain those communications in order to process your inquiries, respond to your requests, and improve our services.
Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of thirteen (13) years-old without requesting parental consent.
We are committed to ensuring your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online. Docent operates secure data networks protected by industry standard firewall and password protection systems.
Our security and privacy policies are periodically reviewed and enhanced as necessary. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. All of your information is housed in secure, access-restricted areas. Only authorized individuals have access to the information provided by our users. We restrict access to personal information to our employees, contractors and agents, who need to know that information in order to operate, develop, or improve our Services. These individuals are bound by confidentiality obligations and may be subject to termination, as well as criminal prosecution, if they fail to meet these obligations.
Accessing and Updating Personal Information
Docent makes good faith efforts to provide you with access to your personal information, correct inaccurate information, and delete such information upon request, unless such information must be retained by law or for legitimate business purposes. Some of our Services require different procedures to access, correct, or delete a user’s personal information. Users must identify themselves and the information requested to be accessed before Docent will process any request to access, correct, or remove personal information. We reserve the right to decline requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical. In any case where personal information access and correction is reasonably permissible, we perform this service free of charge.
We give users options wherever necessary and practical, such choices include: (1) opting not to register with our Website or to receive certain Services; and (2) opting not to participate in certain interactive Website areas, which completely alleviates the need to gather any personally identifiable information from our users. You can decline to submit personal information to any of our Services, in which case Docent may not be able to provide those Services to you.
Choices for Personal Information
Last Updated: April 01, 2017